How do I learn IT Help Desk & Technical Support in Sri Lanka?

paths.lk tracks 4 degree, diploma, professional qualification, vocational course, or online platform that builds IT Help Desk & Technical Support — see the full list below with institutions and durations.

← Skills

BPO & Outsourcing

IT Help Desk & Technical Support

Diagnoses and resolves hardware, software, network, and cloud application issues for remote end users via phone, chat, or ticketing systems.

1 job require this skill

Education

How to learn it

Diploma Programmes

Diploma in Computer Hardware & Networking — IDM Campus (Diploma, 1y) →

Vocational Courses

Computer Hardware Technician — National Apprentice and Industrial Training Authority (NVQ Level 4, 1y) →ICT Technician — Department of Technical Education and Training (NVQ Level 4, 1y) →

Online Platforms

Google Career Certificates — Online (Google Certs) ↗

Careers

Careers that need this skill

Technical Support Specialist (BPO / IT Help Desk)

Required

ICT-BPO & Outsourcing

LKR 35,000 – LKR 100k/month

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Frequently Asked Questions

1 career on paths.lk require IT Help Desk & Technical Support, including Technical Support Specialist (BPO / IT Help Desk). Browse the full list below to see salary ranges and industries.